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Thank you for visiting Koonline Inc
ebay store. |
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Koonline Inc is an online business registered in
Toronto, Ontario, Canada. |
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Our tax ID(GST number) will be printed on invoice
for verification. Invoice will be provided along with shipment. |
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All products we carry are from manufacturers and
their Canadian authorized distributors. We do not carry products from
unknown sources/liquidation/black market. |
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Product
Description. |
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We try to include an accurate product description
in all our listings.
Since most descriptions are provided by manufacturers, we have
no control of its accuracy. However, we will try to look into every
single item and include as many details as we can find on our listing.
Other than product's name/title and spec, we will also include
manufacturer's part number if available.
It is always a good idea to search product's details on manufacturer's
official website as manufacturers will update products' spec/info
from time to time.
Of course searching products' review online is always recommended.
If in doubt, always search and ask before purchasing. Never make
assumptions or guesses. |
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Payment: |
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USA,
Canada--PayPal Confirmed
Address Only. To learn how to confirm your address,
please visit: www.PayPal.com
We only accept payment from a Confirmed
PayPal Address.
Orders will only be shipped to PayPal Confirmed
Address. No Exception.
Unconfirmed Address
payment will be rejected.
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We DO NOT accept PayPal for international
order. *** |
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Email Money (CertaPay) in Canadian
Dollar. For Canadian Online Banking.
To learn how to send payment via CertaPay, please visit: www.CertaPay.com |
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HyperWallet payment in CAD or USD.
www.HyperWallet.com |
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Moneybookers payment in CAD.
www.moneybookers.com |
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eCheck via PayPal.
Orders will be shipped only after eCheck cleared by PayPal. Clearance
time depending on customer's bank policy. PayPal will provide an
estimate clearance time. |
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Canadian Money Order/CanadaPost
Postal Money Order in CAD.
USPS International Postal
Money Order in USD. (Not domestic money order)
Money order issued by Major US and Canadian Banks. |
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International Bank wire transfer.
(T/T) Extra transaction fee applied.
Canadian bank transfer. |
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Terms of Sale: |
Product
Availability:
If product is out of stock and cannot be shipped on schedualed
ship out date, we will email you (within 24 hour in regular
business day) regarding order status, ETA or estimate ship
out date.
When product ordered is out of stock and cannot be shipped
in 3 business days, customers may choose to back order(with
ETA provided) or cancel the transaction.
Compatibility:
We do not guarantee products compatibility with your existing
system. Although most parts are compatible with most major
PC systems, conflicts between different components can occur.
To reduce risk of getting incompatible parts, check products
info from manufacturer's website for compatibility issue.
No refund will be made for compatibility issues.
Warranty:
Most products carry manufacturer's warranty. Warranty period
varies between manufacturers. Most products carry ONE(1) year
warranty; However, some parts can have warranty between 30
days to 3 years.
All warranties are offered by manufacturers. For more details,
check manufacturer's website.
Warranty is subject to manufacturer acceptance only.
* Some manufacturers offer direct
RMA/warranty to end users. Warranty of some products must
be claimed directly to manufacturers by end users. (e.g. Hard
Drives, monitors, and some networking products, etc..)
When products are qualified for warranty by manufacturer,
a replacement will be made.
If returns are qualified for RMA by manufacturers and within
the first thirty(30) days , replacement will be made without
extra S/H.
If the returns are not defective or if the RMA occur after
the first 30 days (within warranty period), additional S/H
charges back to customers applied. |
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Shipping: |
All shippment will be
declared as Merchandise, insured with Full value, with tracking
and signature required.
Orders will be shipped in 3 Business Day.
(excluding Holidays, Saturday, Sunday, any public Holidays where
post office are closed)
Tracking information will be emailed to customers after shipment.
S/H quotes include Shipping charge, Insurance, Signature, Handling,
and all necessary packaging materials.
**Shipping method used will be based on your location,
address type, value of the product, and transit time. We will choose
the best shipping method for your order.**
**International orders
must request shipping quote. Xpresspost(EMS) will be quoted if available.
If EMS is not available in your location, UPS will be quoted. Customers
must email with country code (postal/zip code) for S/H quote.
** We DO NOT
offer PICKUP ** |
Orders shipped within Canada will be handled by either
UPS or Canadapost Expedited service. |
Orders shipped to USA will be handled and delivered
by either UPS or USPS.
Telephone number is required for shipment.
Physical address is required for UPS. (i.e. No P.O.Box address.) |
| Shipment: |
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| Shipping and Handling:
(S/H) |
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| Canada |
Most Canadian orders will be handled and
delivered by Canadapost Expedited. UPS will be used for high value
orders for security and insurance purpose. |
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| USA |
USA orders will be handled by USPS or UPS
depending on orders' value. When UPS is used, physical address,(i.e.
No P.O.Box) is required. |
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Ontario: 13% GST and PST
New Brunswick, Nova Scotia, Newfoundland: 13%
HST
Rest of Canada: 5% GST
S/H is taxable.
International Orders:
