For Product Illustration
|
 |
|
BUSINESS HOURS
Monday-Friday: 10:00AM - 6:00PM
Weekends: Closed
CONTACT US
Toll-Free: 1-888-632-1004
E-CONTACTS
For
more about Product Information, please Contact Us at:
sales@silverstonemr.com
For
Local Merchandise Pickup, please Contact Us:
pickup@silverstonemr.com
For
Tracking Confirmation / Shipping Update, please Contact Us at:
shipping@silverstonemr.com
For
Item Exchange / Refund or Item Lost / Missing, please Contact Us at:
claim@silverstonemr.com
|
ABOUT US |
|
SILVERSTONE
MODIFICATION & RACING INC.
is the
Authorized Distributor / Reseller for these High Performance Parts:
If you have any
questions for production inquiry or you can't find the parts in our
Ebay Store, please contact us toll-free at 1-888-632-1004 or
sales@silverstonemr.com
We are proud & thankful
to become your reliable trade partner:
|
|
|
Shipping & Handling
- To
Canada: *Items delivered by Canada Post / UPS
- To 48
States in the US: *Items delivered by FedEx / UPS
- To
other Countries: *Items delivered by Canada Post / UPS
-
- *Each
Shipped Package contains a Tracking Confirmation for
Delivery Confirmation & Update
- *APO /
FPO / P.O. Box Location delivered by Canada Post
only & Shipping & Handling may Cost more
- *For
International Shipments, please also provide Contact
Number for Delivery Purpose
-
-
-
- For
Local Pickup, please contact us first at
pickup@silverstonemr.com before bidding
- For
Shipment Update or Tracking Confirmation, please contact
us at shipping@silverstonemr.com
|
Payment
- We
Accept Paypal & *Money Order for Payment Methods &
please Attach the Car Info. in your Payment for Smooth
Transaction
-
- *For
Payments by Postal Money Order, please be informed that
we accept International Postal Money Orders only which
are Negotiable in Canada & Money Orders must be Mailed
by Registered Mail
-
-
|
Refund Policy
- To
Initiate a Return, you must request a Return
Authorization Number (RA#) within 30 Days of Receipt of
the Products
- All
items must have an RA# & be Received in a New, Unused &
Ready-to-sell Condition (including all Original
Packaging, Parts & Paperwork) to receive a Refund,
excluding any Shipping Costs.
-
-
Return Procedure: To get an RA#, please e-mail us at
claim@silverstonemr.com Please state your Ebay ID,
Item # & Reason why Returning the Items & please allow
24-48 Business Hours for the Process for RA#.
-
- We are
Not Responsible for Items Returned without Proper Return
Information, such as Buyer's Ebay ID, Item # & RA# on or
inside the Package
-
-
Warranty:
There is a
45-Day Warranty against Defective Items from Date
of Purchase. A Replacement or Refund may be Offered:
Merchandise must be Returned in Original Condition with
Original Box .
-
-
Restocking Fees: We do not charge a Restocking Fee
for Returning most items. However, for some items, a 15%
Restocking Fee may Apply:
- -
Shipments returned without a proper Return Authorization
Number (RA#) clearly posted on the Box.
- -
Customers Receive Wrong Items who did Not Specify Car
Info in the Payment
- -
Customers who Bid on wrong items
-
-
Credits: All Returned Items will be Inspected upon
receipt & must Meet the following Criteria for a Credit:
- - The
Items must be Returned in a New & ready-to-sell
Condition.
- - The
Returned Package must be clearly labeled with a Proper
Return Authorization Number (RA#)
-
- We will
send an e-mail confirming the receipt of your return &
your credit. Please allow 2-3 Business Days for the
Credit Process.
-
-
Exchanges / Replacements: If you request a
Replacement, we will ship your new item after we receive
the tracking number of your returned package. Please
allow 4-6 Business Days for the Process.
|
Feedback:
- Your
Feedbacks are truly Important to us which Reflects the
Level of Satisfaction with the Transactions within
Trading Partners. We highly Appreciate if you
could leave us Positive Feedbacks if you are Satisfied
with the Transactions. However, please Raise up your
Concern if you are Dissatisfied with the Transactions,
we are glad to work things out with you together.
|
|
FAQ
Does Additional Modification for
your vehicle need before Installing these items?
No Additional Modification
needs for Installing these items onto your Vehicle.
What Condition are these items in?
All items are 100% Brand New.
What Quality are these items?
These Items are ISO9002 / QS9000 / VDA6.1
Approved & Inspected.
Is Merchandise Pickup Available?
Yes, Merchandise Pickup is Available by Appointment
scheduled by e-mail only. |
|
 |
View this member's Reviews & Guides.
View this member's My World page.
To create your own About Me page, click here.
|
)
